Our homes follow standards set by the Ministry of Health and Long-Term Care and are inspected annually. Copies of the compliance reports are available online and are posted at each of our homes.
We participate in a voluntary accreditation process and all our homes are fully accredited by Accreditation Canada.
In addition, each of the Region's homes has received a provincial quality improvement award.
To earn the award, each home had to meet a rigorous set of requirements that included demonstrating clear results from quality improvement projects undertaken based on training received through Ontario's Residents First program.
The Local Health System Integration Act, 2006 requires that the Local Health Integration Network and the Health Service Provider enter into a service accountability agreement.
This agreement supports a collaborative relationship to improve the health of Ontarians and create a health care system that is person-centered, accountable, transparent, and evidence-based.