Infection Control Investigations

The reports below indicate that a breach in infection control was verified through:

  • A complaint or referral to public health about an establishment or practice
  • Surveillance of a communicable disease

Investigations where no violation was found as a result of the initial complaint are not included.

Results will remain posted for six months from the date of the final inspection.

Ongoing Investigations

BusinessLatest Inspection

Queenchester Terrace Infection Control Report
211 Queenston St., St. Catharines

Glucometer (blood sugar monitoring device) shared between residents.

Aug. 11, 2017

Zammit Orthodontics Infection Control Report
93 Ontario St., St. Catharines

Re-processing area did not meet best practices for work flow and storage to prevent cross-contamination. High-level disinfectant used for equipment cleaning was past its manufacturers stated expiry date.

Aug. 15, 2017

Niagara On The Lake Dental Infection Control Report
369 Mary Street , Niagara-on-the-Lake

Complaint received regarding the reprocessing, storage, and handling of reprocessed tools.

Aug. 14, 2017

Nail Matrix Infection Control Report
287 Ridge Road North, Fort Erie

Insufficient amount of disinfectant used to disinfect pedicure foot thrones. Disinfectant not being used in accordance with manufacturer's directions

July 27, 2017

New Creation MediCosmetic Centre Infection Control Report
107 Lakeshore Road, St. Catharines

Autoclave (equipment for sterilizing) was not tested with a biological indicator each day the sterilizer was used, Clinic could not provide records of testing of autoclave machine or servicing as per best practices.

July 31, 2017

OraCare Dental - St. Catharines Infection Control Report
69 Facer Street, St. Catharines

Newly purchased sharps (such as syringe tip) were not documented to be sterilized prior to use. Sterilized items were not stored in their sterile packaging until time of use.

June 23, 2017

Young Headz Infection Control Report
100 Fourth Ave., St. Catharines

Multiple use implements (such as hair clippers, trimmer, edger blades) that are used to perform services were not cleaned and disinfected after each client.

June 16, 2017

Dr. M. A. Okon Infection Control Report
6-261 Martindale Rd., St. Catharines

Premise could not provide records of required testing of the autoclave machine (sterilizes equipment). Therefore, the premise could not demonstrate a functioning autoclave.

Nov. 30, 2016

Niagara Supportive Living - Lakeside Terrace Infection Control Report
36 Rosemount Ave., Port Colborne

Multiple resident toilets were found to be non-functional and not equipped with minimum sanitary requirements. Resident washrooms were not being cleaned and disinfected frequently enough to ensure they were maintained in a sanitary manner.

Nov. 29, 2016

Final Inspection Results

These will remain posted for 6 months after the final inspection.

BusinessFinal Inspection

OraCare Dental Fort Erie Infection Control Report
749 Garrison Road, Fort Erie

Several incorrect infection prevention and control practices were identified. Multiple issues were observed with regards to lack of documentation, improper use of the autoclave (sterilizes equipment) and storage of sterile and disinfected equipment.

Aug. 16, 2017

Natural Solutions Spa Infection Control Report
13 – 221 Glendale Ave., St. Catharines

Disinfectant not being used in accordance with manufacturer's directions.

Aug. 11, 2017

Comprehensive Health Clinic Infection Control Report
125 Welland Ave, St. Catharines

Disinfectants are not being used throughout the clinic.

Aug. 2, 2017

Greycliff Manor Infection Control Report
8158 Lundy's Lane , Niagara Falls

Common resident areas and high touch surfaces were not disinfected following daily cleaning. Communal washrooms were not properly stocked with liquid soap in a dispenser for adequate handwashing

July 21, 2017

AEGIS MD Infection Control Report
C300 E Fourth Ave, St. Catharines

Newly purchased sharps (such as microneedle tip) were not sterilized prior to use.

July 13, 2017

Phoenix Nails Infection Control Report
47 Main St. West, Grimsby

Single use implements (such as nail files, toe separators, buffers) not immediately discarded after each client. Multi-use implements not completely submerged in disinfecting solution.

July 12, 2017

Dr. T. Bak Dentistry Infection Control Report
131 Hartzel Road, St. Catharines

Sterile items were not stored in their sterile packaging until time of use. Medical equipment/devices were not dried prior to sterilization (e.g. with lint-free cloth).

June 30, 2017

Nail Secrets Infection Control Report
289 Glendale Avenue, St. Catharines

Used credo blade observed in the holder and was not discarded after each client. Premises did not discard all single use items (such as nail files and buffers) after each client.

June 27, 2017

Prince of Wales – Secret Garden Spa Infection Control Report
6 Picton Street, Niagara-on-the-Lake

Pedicure foot throne was insufficiently cleaned and sanitized, water samples which were tested found to contain evidence of infective agents.

June 26, 2017

Christienne Spa and Fitness Center - Sheraton on the Falls Infection Control Report
5875 Falls Avenue, Niagara Falls

Pedicure foot throne was insufficiently cleaned and sanitized, water samples which were tested found to contain evidence of infective agents.

June 14, 2017

Tanning in the ‘Burgh Infection Control Report
4961 King Street, Lincoln

Two bi-weekly spore challenge tests from April 13 and April 28 for the autoclave in use failed according to the lab results posted.

June 1, 2017

The Nest Infection Control Report
4444 Queen Street, Niagara Falls

One bi-weekly spore challenge test from April 25 for the autoclave in use failed according to the lab results posted.

May 25, 2017

Eye Candy Tattoo & Piercing Infection Control Report
3 Bullocks Corners, St. Catharines

Two biweekly spore challenge test results for the autoclave were missing for April 2017.

May 25, 2017

Palmer Avenue Residence - Assisted Living Infection Control Report
5165 Palmer Ave, Niagara Falls

Soap and paper towels were missing from multiple communal resident washrooms.

May 11, 2017

Sunshine Nails Infection Control Report
D - 844 Niagara St., Welland

Single use implements (such as nail file, toe separator) not immediately discarded after each client service. Improper storage of clean and disinfected implements.

May 5, 2017

Nails for You Infection Control Report
310 - 343 Glendale Ave, St. Catharines

Improper storage of clean and disinfected implements.

May 5, 2017

Nailbar Infection Control Report
8685 Lundy's Lane, Niagara Falls

Complaint regarding an infection following a pedicure.

May 1, 2017

Serenity Spa & Nails Infection Control Report
9A - 1264 Garrison Rd, Fort Erie

Pedicure foot throne was insufficiently cleaned and sanitized with water samples in exceedance of the acceptable limits.

May 1, 2017

LB Nails Infection Control Report
4 - 301 Thorold Rd, Welland

Pedicure foot throne was insufficiently cleaned and sanitized with water samples in exceedance of the acceptable limits

April 24, 2017

Motion Specialties Infection Control Report
1-111 Fourth Ave, St. Catharines

Investigation to check the cleaning and disinfection practices for Rental Equipment.

March 21, 2017

Dr. M. Yegappan Infection Control Report
140 Niagara St. Unit 104, St. Catharines

Complaint from the public related to cleanliness, and the handling and storage of instruments.

March 3, 2017

Niagara Falls X-Ray & Ultrasound Infection Control Report
6453 Morrison St., Niagara Falls

Clinic had unclear procedures for the cleaning, disinfection and rinsing of the sonography (ultrasound) probes.

Feb. 27, 2017

Lifemark Pelham & Glendale Infection Control Report
245 Pelham Rd. Unit 103, St. Catharines

No disinfection of medical devices between client use.

Feb. 24, 2017

Disclaimer

Identification of the error(s) is based on an assessment and investigation of premises at a point-in-time, and these investigations are triggered by either a complaint or through disease surveillance to Public Health.

Reports are posted on a premises-by-premises basis. To view a full investigation report for any posted error, call the Environmental Health program at 905-688-8248 ext. 7590, or toll free 1-888-505-6074.


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