If you're an approved COVID-19 vaccination administration site, complete the COVID-19 vaccine order form.
To become a vaccine site, complete the steps below.
Physicians and primary care providers have an important role to play in building vaccine confidence among patients.
Research shows that some individuals who are typically accepting of vaccines have unique concerns about COVID-19 vaccines, leading them to refuse or delay vaccination. According to a recent study, at least two-thirds of Canadians think it's very important for their health care provider to explain possible vaccine side effects and rare reactions, effectiveness and safety of the COVID-19 vaccines.
Research by the Ontario Medical Association shows that physicians are the most trusted source of public health advice, trusted by 86 per cent of all Ontarians when asked about COVID-19 vaccines.
A successful vaccine rollout strategy is dependent on many providers administering vaccine. To continue readiness and capacity among primary care providers to administer vaccine locally, we're continuing to welcome and onboard more practices.
Start by watching the COVID-19 Vaccine Onboarding Webinar.
To become a vaccine site, your office must be able to complete all data entry and administration associated with entering information into the COVaxON system. Complete COVaxON training for primary care practices.
OntarioMD also has job aids available on their website, which would give you step-by-step instructions.
The training course provided is COVaxON Primary Care Workflow Training. The training provides an overview of the COVaxON system specifically tailored to what you as a primary care partner are responsible for within the system. The training is approximately one hour in length. There are both live and recorded sessions available.
Public Health - COVaxON Overview
Niagara Region Public Health's COVax Support Team outlines what is required locally from our Primary Care partners. Watch the COVax training provided by Niagara Region Public Health.
The Ministry of Health has created COVID-19 vaccine-relevant information and planning resources for health care providers, which includes sections on general immunization documents for immunizers and patients. They have also made available a COVID-19 Vaccine Clinic Operations Planning Checklist to support in planning.
Review the COVID-19 vaccine pre-screening assessment tool for health care providers. This document is intended for health care providers who will be administering COVID-19 vaccines.
COVID-19 vaccine information
All staff who will be using COVax will need to be registered into one of the following profiles:
Add your staff information to the COVax registration information. This document needs to be completed and submitted to NRPHCOVaxSupport@niagararegion.ca before you can order or receive vaccines.
Your clinic must be able to adhere to provincial requirements for COVID-19 vaccine facilities.
Cold chain requirements
Your clinic must meet cold chain requirements to store the vaccine.
As per the Vaccine Cold Chain Maintenance Inspection Report, your clinic must have a contingency plan in place in the event of a power outage or fridge / thermometer malfunction. If this happens, contact Public Health before administering vaccine. For more information, refer to the excursions and returns.
Vaccine transport and storage
The COVID-19 vaccine product will be picked up in frozen state (from Public Health) and transported to your inspected vaccine fridge where it will thaw to fridge stable temperatures. Once product arrives at your clinic, it's not moved again. This includes bringing it to a satellite office.
Typically, you would have other vaccine on each of your fridge shelves with the sensor placed on the centre of the middle shelf. With vaccines transported in a frozen state and then put into fridges, your fridge temperatures may begin to drop. Any trouble with fridge temperatures may depend on where you had placed the frozen Moderna (Spikevax).
Please be sure that the frozen vaccine is not touching any other vaccine products and don't put it on the same shelf as the thermometer sensor. The frozen vaccine can be placed on a shelf by itself to ensure that other products aren't too close during the thaw.
Once vaccine thaws, it can then be put on the same shelf as your other vaccine products if desired. You will need to promptly report any out of range fridge temperatures (outside the 2 C to 8 C range) to Public Health.
A few important notes on the thawing of vaccine (also refer to the vaccine product monographs under step two):
|Storage condition||Pfizer-BioNTech (Cominarty)||Moderna (Spikevax)|
|Thawed, unpunctured vials||
If not punctured, thaw and store at:
If not punctured, thaw and store at:
|Thawed, punctured vials||After dilution, store between 2 C to 25 C and use within six hours from time of first puncture||Store between 2 C to below 25 C and use within 24 hours from the time of first puncture|
Vaccine availability and allocation is dependent on how often and how much vaccine is provided to Niagara Region Public Health by the province.
To help ensure that COVID-19 vaccine is available to all offices that administer it, please consider the following before placing an order:
Only order COVID-19 vaccine in amounts that you're certain your office can use. The expectation is to use all vaccine received as soon as possible, ideally within the week it's received. To help with forecasting, provide details for consideration (e.g., date(s) of clinics being planned, number of appointments booked, etc.) on your vaccine order form.