Job Posting #18752

Associate Director Finance Operations & Systems

Closing Date:Thu., Aug. 03, 2017
Department:Enterprise Resource Mgmt Servs
Location:Headquarters Campbell West
Type:Regular Full-Time
Union:Non Union
Salary:$110,840 - $130,400
Work Hours:35 hrs / week

About Niagara Region

Serving a diverse urban and rural population of more than 430,000, Niagara Region is focused on building a strong and prosperous Niagara. Working collaboratively with 12 local area municipalities and numerous community partners, the Region delivers a range of high quality programs and services to support and advance the well-being of individuals, families and communities within its boundaries. Nestled between the great lakes of Erie and Ontario, the Niagara peninsula features some of Canada's most fertile agricultural land, the majesty of Niagara Falls and communities that are rich in both history and recreational and cultural opportunities. Niagara boasts dynamic modern cities, Canada's most developed wine industry, a temperate climate, extraordinary theatre, and some of Ontario's most breathtaking countryside. An international destination with easy access to its binational U.S. neighbour New York State, Niagara attracts over 14 million visitors annually, as well as a steady stream of new residents and businesses.


Reporting to the Director, Financial Management and Planning/Deputy Treasurer, the Associate Director Finance Operations & Systems is responsible for managing the Region’s corporate Enterprise Resource Planning (ERP) system, evaluating and implementing current and future corporate financial systems, practices and processes and managing accounting services and related policies. 


  • Post-secondary degree in Accounting, Commerce, Business Administration or related field.
  • Completion of the Municipal Finance and Accounting Program is preferred.


  • Minimum 7-10 years of progressively senior level financial management experience including financial systems, accounting, policy development, management reporting systems, ERP implementation and maintenance, business process development and financial performance indicators.
  • Previous related experience working in a municipal environment is preferred.
  • Previous experience working as part of a management team is preferred.
  • Previous experience engaging with Committees, Council, or a Board is preferred.
  • Accounting designation (CPA)
  • Extensive knowledge of project and portfolio management and process improvement principles, and in project governance practices, procedures and methodologies.
  • Certification in either Business Analysis or Project Management is preferred.


1. Provides leadership and direction in the execution and maintenance of ERP financial system(s) and operations. Anticipates industry future directions, providing leadership in the identification of opportunities and advice in applying technology to improve processes, achieve business goals and objectives and improve service delivery.
  • Provides guidance and standards for the overall ERP financial system, setting standards for internal and external integration in order to provide flexibility in internal or external sourcing of solutions.
  • Prepares, implements, and monitors annual plan for Financial Systems and Operations, establishing goals and objectives and ensuring alignment with the FMP/IT division and Corporate strategic plans. 
  • Researches, evaluates, plans and develops continuing enhancements and upgrades to the ERP financial system including reporting, to streamline processes,
  • Reviews future upgrades, ensuring financial management systems are being improved in order to enhance financial management reporting, implement corporate financial controls and address corporate and departmental needs.
  • Makes recommendations to senior leadership, regarding implementation of enhancements and upgrades to the ERP financial system and business processes, including project scope, time lines and budget, considering cost effectiveness and competitiveness.
  • Formulates solutions to business process issues and implements resolutions in conjunction with Information Technology Services and functional areas, including data warehousing, performance measurement etc.
  • Assesses and implements methodologies to automate business processes.
  • Manages the introduction of system enhancements and upgrades that meet business requirements whether built, purchased or obtained as a service, defining project scope, determining ongoing costs and future benefits, preparing and evaluating the request for proposals and information and ensuring compatibility and quality of solutions to business expectations.
  • Prepares procurement specifications for the evaluation and recommendation of financial system enhancements, upgrades and services negotiating contracts with suppliers and agencies.
  • Manages the development of project plans addresses client business needs and manages the projects to successful implementation.
  • Manages the development of corporate accounting, receivable and payable and banking policies, in conjunction with other FMP stakeholders and operating Departments.
  • Manages the development and implementation of accounts receivable, accounts payable and banking business process improvements, 
  • Ensures the financial processes of the Region adhere to general accounting principles (CICA handbook and Municipal Reporting handbook).
  • Recommends new and revised FMP policies, standards and procedures.
  • Participates as a team member with other professional staff on financial and analytical studies towards policy formulation.

2. Communication, Liaison, training and Customer Service Activities
  • Prepares reports, briefing notes, presentations, statistics and analysis for Senior Management.
  • Makes presentations to Senior Management and a variety of other internal and external audiences.
  • Liaises with cross functional user and technology groups within the Region to ensure integration with ERP related management systems.
  • Develops change management plans/strategies to facilitate the implementation of process and system improvements.
  • Participates on or chairs committees, meetings, task forces, work groups and special projects,
  • Develops customer service strategies to respond to internal and external needs, in consultation with the Communications  as appropriate.
  • Responds to customer enquiries directly and/or resolves difficult or highly sensitive complaints either verbally or in writing.
  • Develops innovative training strategies and delivery methodologies for end users to ensure current business processes are followed to ensure the most productive & efficient use of Regional resources and that maximum benefits are derived with respect to the ERP Financial System applications.
  • Develop standards to measure on-going activities and effectiveness.  
  • Designs and implements assessment tools to measure the customer satisfaction.

  • 3. Builds and maintains effective partnerships with all Regional departments, shared services partners, external agencies, and tiers of government.
    • Liaises with cross functional user and technology groups within the Region to ensure integration with ERP related management systems.
    • Provides direct relationship support to selected internal departments representing all of FMP services and accountabilities.
    • Develops and manages relationships with external partners and vendors.
    • Develops and maintains effective working relationships and communications with assigned departments, ABC’s, area municipalities, the province and shared service partners to build consensus, resolve issues and complaints and ensure business needs are addressed.
    • Participates as a team member with other professional staff on financial and analytical studies towards policy formulation.

    4. Develops, manages and administers annual and multi-year Capital and Operating budgets for the division, ensuring support of Council’s objectives, financial transparency and accountability, budget adherence, identifying and explaining variances, and financial reporting is  effectively managed in compliance with corporate financial policies.  Authorize, and administer the acquisition of goods and services for the operating unit and direct reports in accordance with the procurement policy and procedures.

    5. Manages people resource planning for the division or operating unit, determining ideal organizational structures, identifying desirable role and skill mix requirements and ensuring ongoing work quality and deliverability of results.
    • Enables results with the organization’s human capital strategy to foster employee engagement.
    • Directs and provides leadership for the activities and coaching of direct reports, providing work direction, setting priorities, assigning tasks/projects, determining methods and procedures to be used, resolving problems, ensuring results are achieved, and managing staff recruitment, performance, and skill development activities
    • Ensures alignment and coordination of activity and quality of output between teams under their direction
    • Ensures focus is service excellence, communication/transparency, innovation, and data integrity and work flow integration.
    • Ensures staff has the information and resources to make successful plans and decisions.
    • Ensures all people related issues, including recruitment, grievances and labour relations issues, are aligned to HR and Corporate standards and practices.
    • Helps to break down barriers to employee success, ensuring collaboration and cooperation with other teams within their division and department
    • Ensures Occupational Health & Safety policies, programs and practices are implemented, and maintained.  This includes workplace inspections, monitoring, accident reporting and investigations, and ensuring any observed hazards or lapses in the functioning of OH&S processes, and other OH&S concerns are responded to promptly.
    • Ensures all individuals under supervision have been informed of hazards and instructed on the necessary risk control and emergency response measures.

    Special Requirements

    • In accordance with the Corporate Criminal Record Check Policy, the position requires the incumbent to undergo a Criminal Records Check and submit a Canadian Police Clearance Certificate.
    • May be required to support emergency operations under the incident management structure, at the direction of the Emergency Operations Centre Director.
    • Regional staff strive to enable the strategic priorities of council and the organization through the completion of their work. Staff carry out their work by demonstrating the corporate values of service, honesty, choice, partnership and respect.

    Closing Statement

    Uncover the wonder of the Niagara Region and join a team dedicated to meeting tomorrow's challenges TODAY!

    Let us know why you would be an excellent team member by submitting your online application.

    We thank all candidates for their interest however, only those candidates selected for an interview will be contacted.

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