Job Posting #18141

Deputy Chief Administrative Officer

Closing Date:Fri., Mar. 24, 2017
Department:Corporate Administration
Location:Headquarters Campbell West
Type:Regular Full-Time
Union:Non Union
Salary:$167,450 - $197,000
Work Hours:35 hrs / week

About Niagara Region

Serving a diverse urban and rural population of more than 430,000, Niagara Region is focused on building a strong and prosperous Niagara. Working collaboratively with 12 local area municipalities and numerous community partners, the Region delivers a range of high quality programs and services to support and advance the well-being of individuals, families and communities within its boundaries. Nestled between the great lakes of Erie and Ontario, the Niagara peninsula features some of Canada's most fertile agricultural land, the majesty of Niagara Falls and communities that are rich in both history and recreational and cultural opportunities. Niagara boasts dynamic modern cities, Canada's most developed wine industry, a temperate climate, extraordinary theatre, and some of Ontario's most breathtaking countryside. An international destination with easy access to its binational U.S. neighbour New York State, Niagara attracts over 14 million visitors annually, as well as a steady stream of new residents and businesses.


Reporting to the Chief Administrative Officer (CAO), the Deputy CAO provides high level strategic leadership and oversight for a diverse portfolio of centralized support divisions and/teams within the Administration department these business units includes Clerks, Customer Service, Human Resources and IT Solutions for the Region and its shared service partners.

The Deputy CAO ensures programs and services support the achievement of Council's priorities, deliver high-quality customer service and are cost effective and results-oriented.

The incumbent resolves problems or conflicts that may arise and helps establish strong leadership practices.

This position participates as an active member of our corporate leadership team (CLT) and may also serve as the Acting CAO in the CAO's absence to ensure business operations are carried out in a professional and strategic manner.


  • Oversees the development and implementation of Administration Services (includes Clerks, Customer Service, Human Resources and IT Solutions) for the Niagara Region and its Shared Service Partners.
  • Participates in the development and implementation of corporate-wide-strategies, structure, systems and policies as a member of CLT.
  • Develops and manages relationships with internal and external stakeholders, ensuring department strategies are managed and financial and performance expectations are fulfilled.• Accountable for strategic, long range people resource planning for the business unit, supporting corporate culture and strategy, ensuring an engaged workforce resulting in optimal people performance by determining ideal organizational structures, identifying desirable role and skill mix requirements and ensuring ongoing work quality and deliverability of results.
  • Develops, manages, and approves annual and multi-year Capital and Operating budgets for the business unit, ensuring support of Council's objectives, financial transparency and accountability, budget adherence, and identifying and explaining variances and financial reporting is effectively managed in compliance with corporate financial policies.


  • 10 years senior management experience in the leading a large and complex portfolio, strategic business planning, fiscal accountability/ sustainability within a public or private sector environment.
  • Progressively responsible experience directing administrative, technical and professional staff in one or more areas of operational responsibility preferred.
  • Professional designation in any related field of the assigned portfolio


  • Post-secondary degree in Public Administration, Business Administration or any related field of the assigned portfolio.
  • Master's degree in Public Administration, Business Administration or any related field of the assigned portfolio preferred.

Special Requirements

  • In accordance with the Corporate Criminal Record Policy, the position requires the incumbent to undergo a Criminal Records Check and submit a Canadian Police Clearance Certificate.
  • May be required to support emergency operations under the incident management structure, at the direction of the Emergency Operations Centre Director.
  • Regional staff strive to enable the strategic priorities of council and the organization through the completion of their work. Staff carry out their work by demonstrating the corporate values of service, honesty, choice, partnership and respect.

Closing Statement

Uncover the wonder of the Niagara Region and join a team dedicated to meeting tomorrow's challenges TODAY! Let us know why you would be an excellent team member by submitting your online application. We thank all candidates for their interest however, only those candidates selected for an interview will be contacted.

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